We use best practices to ensure encrypted information transfer and secure storage, with robust authentication protocols. Data that you provide to us and that we collect from you is stored ‘in the cloud’ on Amazon Web Services.
We use third-party software services to manage the data, all of which have policies designed to (a) prevent them from accessing the data unless we make a specific request because there is a problem with the database or unless they are legally compelled to do so and (b) only provide us with full access to the data.
We also have access controls designed to keep your information safe.
Only registered users can share and/or view information through the Services. Everyone must provide their name and email, and additional information that we may require in order for us to provide the Services, when registering for the Services.
What Information Do We Collect and How Do We Collect It?
We collect several types of information from and about users of the Services, including:
Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and screen name (“personal information”);
Information and data that you share, both relating to your insurance claims and otherwise; and Information about your internet connection, the equipment you use to access the Services, and usage details.
We collect this information directly from you when you provide it to us, and automatically as you navigate through the Services.
Use of the Information You Share
We may run analytics on the information you share and the claims that you file. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction to anyone that we choose.
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us at Reimbursify, 33 W. 19th St, 4th Floor, New York, NY 10011.
You can delete your account from within the Reimbursify app following these steps:
- Log into the Reimbursify app on your phone.
- Tap the “Profile” icon in the bottom right corner.
- Tap “Settings >”
- Tap “Subscription >”
- Select “Delete Account” from the bottom of the screen.
Note, when you delete your account, all of your information about prior claims that you submitted via Reimbursify will be completely deleted from our system, and you will not be able to create a new account using the same email address.